Blue World Pools, Inc. installed our pool on 16 May 2022 with several issues. The company did not correct any of the issues filed both electronically in writing and expressed over the phone on a recorded line; according to the company they recorded every phone call I made. Since the company refused to correct their mistakes we filed a dispute with our credit card company and provided proof of attempts to resolve issues with the company. The credit card company issued a refund due to the company unwillingness to correct their mistakes. Now the company sent us a memorandum stating they have been trying to acquire funds to pay for the pool and are putting us on notice of filing a Claim of Lien against our home. No attempts from the company have been made to "acquire funds" prior to this letter. The last phone call conversation with Phil was him apologizing for not being able to correct our issues. Nothing was mentioned about the company trying to recover the funds refunded to us nor any coordination to retrieve the pool from our property....Read More
We had our roof replaced..kind of...day one the crew came out without any I’d no uniforms. They completely screwed up the roof..it rained during the installation and caused a leak that led to water leak into the house. They where to install roof vents but they only nailed them to the roof...there is so much more to this story it has been steadily going on for 3+ yrs. the original leak was and still the cause of the problem. We are just so fed up....Read More
I have a subcontractor who filed an intent to lien for an amount that he did not actually perform work for. I do not want to pay him what he says he is owed because he earned nowhere near the amount listed on the document. What is the dispute process for something like this?...Read More