We have been struggling to get the insurance to pay out on this claim so we were left no choice but to file a lien on the property. Now the customer phone is out of service and the payment was sent to her home.
You ask how to proceed if you suspect that a delinquent customer is deceased. The Short Answer is that you should confirm whether a Probate Estate has been opened. If none can be found, or in the meantime, your Lien will continue to be in effect. If you are not contacted by the time your 2-year deadline is near expiration, I would file suit. That said, I suspect that you will be contacted before then.
To confirm that you are taking all necessary steps to collect, I recommend consulting with an Attorney familiar with Probate as well as Construction law and, eventually, Litigation. I hope this information was helpful. Best of luck.
What’s the question?