I prepaid a general contractor. I signed a contract at the beginning, including signing a backed sided page with a 20% penalty clause with a 3 day cancellation for 2 different areas of work I needed done. At the time of signing, I did not realize there was a 3 day 20% penalty clause. I never received a copy of the back page, only the front bid page for both contracts. After 5 days, I cancelled the the second contract. At the end of the work, the general owed me back money for the first contract. I wrote numerous emails and never received a response. So I decided to pursue small claims court. During arbitration, the contractor came forward with the back side of the contract with the penalty clause. Now he says I owe him the 20% penalty. The bid was $75,000 so $15,000 penalty. Could you site case studies on the need to get a copy of the contract within a certain length of time?