Estimate given ESTIMATE OK'd Nothing signed. No proposal or Quote Given Cash installment paid Job starts Customers visit shop 3 times. All seems ok Cabinets transported to residence. Cabinets install begins roughly 10 days to complete install. Install included extra trims and panels not included in estimate. install complete invoice given. no Payment. Invoice given again. no payment. Third invoice given with verbal conversation with owner flipping out with verbal abuse towards contractor. Refusal to pay balance of job. Total estimate 13,500.00 cash payment of $6000.00 given to start. BAL.$7,500.00 Extras addition to estimate during install totaling $1500.00. New balance due $9000.00 Materials receipts totaling 10,000.00 +/- request payment. No payment. customer wanted shoe drawers to be redone. (shoes dont fit) 90% of shoes fit. ankle boots and such no. They were not visible when I was originally measuring shoes. Client were standing there with me witnessing me measure multiple shoes for accurate construction of drawers. I refused to redo drawers after being verbally abused by client. So I reduced balance due $2000.00. Making balance due $8000.00. Client refused to pay anything until drawers were fixed. 2K is more than enough for 16 drawers which were to be made into 8 drawers. I had to pay for all materials to complete job. i LITERALLY made 0 money on project. In which I designed drew up met 3 times before begining project. Lockable Jewelry (hidden) was originally considered a safe with shelves and something to hang necklaces on. It morphed into being lined with black velvet and much more. (Not written on ESTIMATE) Also gun cabinet (HI DDEN) NOT written on estimate. Client says those were included in the estimate. Client claims that cash down payment turned ESTIMATE into A LEGAL DOCUMENT. NO RECIEPT Given for cash payment. What If anything can I due. No license on job. No permits. Basically a gentlemen's agreement as far as I was concerned. Client claims estimate was a legal contract. I say an ESTIMATE is just what it is " AN ESTIMATE" Not a Quote OR A PROPOSAL. Do I have ANY recourse here. The more I write letters to them the pissed I get and write statements that will not help my cause. I asked why didn't you say something when you came to my shop 3 times. Why did you let me spend all that time installing and never mention anything about ANYTHING. PLease help me. I have had to give up on it just so It wouldn't keep renting space in my head. But it reoccurs every now and then. Tom Sidebottom Owner of SIDEBOTTOM CONSTRUCTION 35 YEARS ON Maui and never had issue like this. Ty for your time.