Hi, unfortunately we get a customer once in awhile that are complete assholes and their is no way of reasoning with them.
I would like to know if you would be willing to file mechanic liens on our behalf?
1 reply
Oct 3, 2019
It's common to run into customers who are less than reasonable when it comes time to make payments. As unfortunate as that is, there are plenty of tools available that could help to get payment talks moving in the right direction.
Before going much further, though - Levelset is not able to file mechanics liens in Hawaii. Filing a Hawaii mechanics lien actually requires the initiation of a legal action (lawsuit), and Levelset is not able to do that. But, there are tools online, such as BestLawyers.com, that allow claimants to compare Hawaii construction lawyers and find the right attorney for their situation.
With that being said, there are a few options - available through the Levelset platform - which can work to speed up payment. And, if you're looking for more info on Hawaii liens, we've got that too:
(1) How to File a Hawaii Mechanics Lien(2) Hawaii Mechanics Lien Guide and FAQsPayment recovery tools in Hawaii outside of the mechanics lien process
If a customer is truly being unreasonable, it might not help much - but sending invoice reminders and payment demand letters (when necessary) can actually go a long way to speed up payment. Invoice reminders act as a gentle reminder that payment is owed and unpaid. And, they're most appropriate when a full blown payment dispute hasn't really kicked off. Payment demands are a bit more serious - and they can be made in a relatively friendly way, with serious threats of legal action, and anywhere in-between.
Claimants can escalate matters even further by sending a document like a Notice of Intent to Lien. A Notice of Intent to Lien acts like a warning shot. It shows recipients - typically both the customer and the property owner - that if payment isn't made and made soon, a lien will be filed against the project. And, by incorporating parties other than just the customer who's being a jerk, it can help to put additional pressure to resolve the dispute. Owners really hate the prospect of a mechanics lien filing. More on that here: What Is a Notice of Intent to Lien and Should You Send One?